Last updated: October 2026
UAE ERP Experts ("we", "us") respects your privacy. This policy explains what personal information we collect through uaeerpexperts.com, why we collect it and how we look after it. We aim to handle personal data in line with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Information we collect
We only collect information you choose to give us, for example when you fill in a consultation or enquiry form, message us on WhatsApp, call us or email us. This can include:
- Your name, company name and job details
- Your business email address and phone or WhatsApp number
- The ERP platform you are interested in and any message you send us
- The page of our website you were on when you contacted us
How we use your information
- To respond to your enquiry and arrange a consultation
- To prepare ERP recommendations, proposals and quotations you ask for
- To keep a record of our communication with you
- To improve our website and services
We do not sell your personal information, and we do not add you to marketing lists without your agreement.
Where your information is stored
Enquiries submitted through our website forms are stored in our customer relationship management (CRM) system, Zoho CRM. Messages sent through WhatsApp are handled by WhatsApp under its own privacy terms. We work with our parent company, Shyphan AI Solutions Pvt Ltd, which may help deliver services to you. Access to your information is limited to people who need it to respond to you.
How long we keep it
We keep enquiry information for as long as it is needed to respond to you and manage our relationship, and for any period required by law. You can ask us to delete it at any time.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email contact@uaeerpexperts.com.
Cookies
Our website uses only the basic browser storage needed for it to work. If we add analytics or advertising tools in the future, we will update this policy.
Contact us
If you have any questions about this policy, contact us at contact@uaeerpexperts.com or call +971 55 145 3265.