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AML Compliance Software UAE: ERP Data That Supports Your Compliance Officer

Software can collect customer files, flag cash transactions over a threshold and keep records for the required period. It cannot decide what is suspicious. That stays with your compliance officer.

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Quick answer Updated October 2026 · Reviewed by UAE ERP Experts consultants

Can ERP software help with AML compliance in the UAE?

ERP software can support AML compliance in the UAE by capturing customer due diligence data at onboarding, flagging transactions above a reporting threshold and keeping records retrievable for the required period. It cannot decide what is suspicious; that stays with the compliance officer. DNFBPs such as precious metal dealers, real estate brokers and corporate service providers use Zoho, Odoo, ERPNext or Dynamics 365 this way.

  • Federal Decree-Law No. 10 of 2025 replaced Federal Decree-Law No. 20 of 2018 on AML.
  • Cabinet Resolution No. 134 of 2025 sets the Executive Regulations for the UAE AML law.
  • Most UAE DNFBPs are supervised by the Ministry of Economy and Tourism.
  • Suspicious transaction reports go to the UAE Financial Intelligence Unit through the goAML portal.

Where an ERP helps with AML and where it does not

Searches for AML compliance software UAE usually come from dealers in precious metals and stones, real estate brokers, accounting and audit firms and corporate service providers. These are Designated Non-Financial Businesses and Professions (DNFBPs). Their AML obligations sit next to everyday sales, invoicing and payment collection, which is why the ERP or CRM often holds most of the data a compliance officer needs.

The framework changed in 2025. Federal Decree-Law No. 10 of 2025 on anti-money laundering and combating the financing of terrorism and proliferation financing replaced Federal Decree-Law No. 20 of 2018, with Cabinet Resolution No. 134 of 2025 as its Executive Regulations. Most DNFBPs are supervised by the Ministry of Economy and Tourism, while lawyers and notaries fall under the Ministry of Justice. Reports go to the UAE Financial Intelligence Unit through the goAML portal.

Our role is practical. We configure Zoho, Odoo, ERPNext or Dynamics 365 so customer due diligence data is captured at onboarding, transactions above a reporting threshold are flagged, and records are kept and retrievable. We do not provide screening lists, risk ratings or legal opinions, and an ERP is not a substitute for a dedicated screening service or for your compliance officer's judgement.

Where an ERP helps with AML and where it does not
  • Customer due diligence fields and document uploads at onboarding
  • Payment method and amount captured on every sale
  • Threshold alerts routed to the compliance officer, not the salesperson
  • Records kept and searchable for the required period
UAE Compliance

AML obligations that depend on transaction data

This is a summary of published rules and supervisor guidance, offered as general information, not legal advice. Your compliance officer and legal advisor decide how they apply to your business, and supervisors update guidance regularly.

goAML registration and reporting

DNFBPs are required to register on goAML, the UAE FIU's reporting platform, and file suspicious transaction or activity reports there. The ERP can supply transaction history and customer details for a report, but the decision to file is the compliance officer's.

Dealers in precious metals and stones (DPMSR)

Ministry of Economy and Tourism guidance for 2026 says dealers must file a DPMSR for cash transactions of 55,000 dirhams or more with resident or non-resident individuals, and for transactions of that size with companies whether paid in cash or by wire. The obligation applies even when due diligence is complete and no red flags exist.

Real estate brokers and agents (REAR)

Ministry circulars require a Real Estate Activity Report for certain freehold purchases, including those paid wholly or partly in cash at or above 55,000 dirhams, or paid with virtual assets or funds converted from them. Capture the payment method on every deal so these cases surface automatically.

Record keeping

Supervisor guidance asks entities to keep transaction records, due diligence documents and related analysis for at least five years from the latest relevant event, such as the end of the business relationship or completion of an occasional transaction. Records must be detailed enough to reconstruct transactions.

Accountants, auditors and CSPs

Independent accountants, auditors and corporate service providers have obligations when they carry out specified activities for clients, such as company formation or managing client funds. Engagement and client records in a practice ERP can support that work.

General information, not tax or legal advice. Rules change; confirm current FTA, MOHRE and Ministry of Finance guidance with your advisor.

ERP features that support your AML programme

Use this list to test a system with your own sample customers and transactions. Each item supports, rather than replaces, the compliance officer.

  • Customer onboarding form with mandatory identity fields, beneficial owner details for companies, and document upload
  • Expiry dates on identity documents and trade licences, with reminders before they lapse
  • Payment method recorded on every receipt: cash, card, bank transfer, cheque, or virtual asset where relevant
  • Linked transaction view, so several smaller payments from the same customer can be seen together
  • Automatic alert to the compliance officer when a transaction meets a configured reporting threshold
  • Restricted access to compliance notes, so sales staff cannot see or edit internal assessments
  • Export of customer and transaction details in a format your team can use when preparing a goAML report
  • Audit trail on customer records and invoices showing who changed what and when
  • Retention rules that prevent deletion of customer and transaction records before the retention period ends
ERP Workflow

How AML data moves through the system

The ERP records and flags. People review and decide. Keep that split visible in the workflow and in user permissions.

  1. 1Customer onboarding
  2. 2Due diligence documents
  3. 3Transaction and payment
  4. 4Threshold flag
  5. 5Compliance review
  6. 6goAML report if required
  7. 7Record retention

One shared database: every step updates stock, finance and reports in real time.

How each platform supports AML data capture

None of these platforms is an AML screening product. Each can hold due diligence data, payment details and alerts when configured. Confirm features against your edition.

How each platform supports AML data capture
Zoho (CRM and Books)OdooERPNextDynamics 365
Onboarding and documentsZoho CRM layouts with mandatory fields and attachmentsContact fields, documents app and approvalsCustom fields and attachments on CustomerCustomer cards with custom fields, or Dataverse forms
Payment method capturePayment modes in Zoho BooksPayment methods on journals and POSMode of Payment on payment entriesPayment methods on journals
Threshold alertsWorkflow rules and Deluge functionsAutomated actions and server rulesNotifications and server scriptsPower Automate flows or workflow extensions
Access controlProfiles, roles and field permissionsAccess groups and record rulesRole permissions and user permissionsPermission sets and security roles
Screening against listsThrough a third-party integrationThrough a third-party integrationThrough a third-party integrationThrough a third-party integration

Sanctions and watch-list screening should use a specialised service or the sources your supervisor specifies. We can integrate a service you choose; we do not supply screening data.

Implementation Timeline

Adding AML support to an ERP

Typical ranges for a DNFBP adding AML data capture to an existing Zoho, Odoo, ERPNext or Dynamics system. Your compliance officer should be involved at every step.

Durations are typical ranges; your plan is agreed after discovery.

  1. Requirements with compliance

    1 week

    We review your AML policy with the compliance officer and list the data points, thresholds and approvals the system must support.

  2. Configuration

    2-3 weeks

    Onboarding forms, payment method rules, alerts, restricted fields and retention settings are built in a test environment.

  3. Testing with real scenarios

    1-2 weeks

    We run sample cases, including split payments and expired documents, and confirm alerts reach the right person.

  4. Training and go-live

    1 week

    Front-line staff learn what to capture; the compliance officer learns how to review, export and evidence decisions.

Serving the UAE

AML Compliance Software UAE across all seven emirates

On-site workshops in Dubai, Abu Dhabi and Sharjah, and remote or on-site delivery across the Northern Emirates and free zones.

Official sources and references

Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.

FAQs

AML compliance software questions

Still have a question? Our consultants are happy to help.

Ask an Expert
Can the ERP file goAML reports for us?

No. goAML reports are prepared and submitted by your registered users on the FIU's platform. The ERP can provide the customer and transaction details in a usable format, which saves time, but the decision and submission remain with the compliance officer.

Will an ERP make us compliant with AML law?

No software makes a business compliant on its own. Compliance depends on your risk assessment, policies, training, screening and the judgement of your compliance officer. A well-configured ERP makes the data more complete and easier to evidence.

Our jewellery store takes cash. What should the POS capture?

Customer identity for transactions that reach the reporting threshold, the payment method, and links between related purchases. Configure the POS so the cashier cannot complete a qualifying cash sale without the required fields, and route an alert to the compliance officer.

How long must AML records be kept?

Supervisor guidance sets a minimum of five years from the latest relevant event, such as the end of the customer relationship. Set the ERP so these records cannot be deleted early, and make sure archived records can still be searched.

Does AML data conflict with data protection rules?

The two need to be balanced. AML law requires you to keep certain records, while data protection law limits how personal data is used and shared. Restrict access to compliance data and document why you keep it.

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