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Zoho, Odoo, ERPNext, Dynamics 365 and custom ERP, delivered by one accountable team.
For companies already working in Outlook, Teams and Excel, Dynamics 365 brings ERP and CRM into the same Microsoft environment. We implement it for UAE businesses of different sizes.
Microsoft Dynamics 365 suits UAE companies whose teams already work in Outlook, Teams and Excel. It is a family of applications: Business Central is the ERP for small and mid-size firms, Dynamics 365 Finance and Supply Chain Management serve larger organisations, and Sales and Customer Service cover CRM. Business Central can be configured for UAE VAT, including zero-rated, exempt and reverse charge.
Microsoft Dynamics 365 is a family of business applications rather than a single product. Business Central is Microsoft's ERP for small and mid-size companies, covering finance, sales, purchasing, inventory and projects. Dynamics 365 Finance and Supply Chain Management are aimed at larger and more complex organizations. Dynamics 365 Sales and Customer Service handle the CRM side.
The main reason UAE companies choose Dynamics 365 is how closely it works with tools their teams already use. Sales reps can see customer history in Outlook, finance can open live data in Excel, and approvals can happen in Teams. Microsoft Entra ID handles sign-in and security for the whole environment.
Our job is to choose the right Dynamics 365 applications for your size and complexity, configure them for UAE requirements, and use Power Platform to automate the work that falls between systems.
Planning, configuration, automation and reporting across the Dynamics 365 applications you need.
Finance, VAT, purchasing, sales, inventory, fixed assets and jobs for small and mid-size companies, with multi-company setups.
Financial management for larger organizations with complex entity structures, consolidation and budgeting needs.
Lead and opportunity management, sales pipelines, quotes and forecasting, connected to Outlook and Teams.
Case management, service queues, SLAs and a knowledge base so support teams resolve issues faster and consistently.
Power Automate flows for approvals and notifications, Power Apps for field or warehouse tasks, and connectors to other systems.
Management dashboards built on Dynamics 365 data, shared securely across your Microsoft 365 environment.
We implement and connect the applications below based on your size and requirements.
Integration with Microsoft 365 is a key reason to choose Dynamics 365. We set it up so it saves time in daily work.
Our approach keeps scope controlled and brings in Power Platform only where it adds clear value.
We confirm whether Business Central or Finance fits your size and complexity, and which CRM apps you need alongside it.
We design the company structure, chart of accounts, dimensions, VAT setup, security roles and key processes.
Applications are configured in a sandbox, and any extensions or Power Platform flows are built and tested there first.
We migrate customers, vendors, items, open documents and balances, using configuration packages or data tools as appropriate.
Role-based training, cutover planning and go-live support, followed by a stabilization period with our team on hand.
Explore related services, industries and locations.
We configure the system for the rules UAE businesses report against, and test it before go-live.
General information, not tax or legal advice. Confirm current requirements with the FTA, MOHRE or your advisor. See all UAE compliance guides.
On-site workshops in Dubai, Abu Dhabi and Sharjah, and remote or on-site delivery across the Northern Emirates and free zones.
28 detailed guides in this section.
Official sources and references
Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.
Business Central is Microsoft's ERP for small and mid-size businesses and covers finance, sales, purchasing, inventory and projects in one application. Dynamics 365 Finance is designed for larger organizations with more complex financial, regulatory and multi-entity needs. Most UAE SMEs start with Business Central.
Yes. Business Central supports VAT posting setups that can be configured for the UAE 5% standard rate, zero-rated, exempt and reverse charge scenarios. We configure the VAT setup and reporting so it matches your filing requirements with the FTA.
Dynamics 365 applications are primarily delivered as cloud services from Microsoft. Business Central is also available on-premises for companies with specific requirements, though most new implementations use the cloud version.
Power Platform fills the gaps between standard features and your process. Power Automate handles approvals and notifications, Power Apps creates simple apps for field or warehouse staff, and Power BI provides dashboards. We use it to avoid unnecessary custom code.
It depends on user count and which applications you need. Business Central is priced for small and mid-size businesses, but licensing is per user. We compare the total cost against other platforms so you can make an informed decision.
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Speak with us about whether Business Central, Finance or the CRM apps fit your needs.
Dubai, United Arab Emirates
