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Zoho, Odoo, ERPNext, Dynamics 365 and custom ERP, delivered by one accountable team.
UAE ERP Experts is a Microsoft Partner working with Dynamics 365 from our Dubai office. Here is what that partnership means for your licences, setup and support.
Dubai, UAEOn-site and remote ERP support
Choosing a Microsoft Dynamics partner in Dubai matters because Microsoft relies on partners to sell, configure, extend and support Dynamics 365 for small and mid-sized businesses. Look for licensing guidance, UAE VAT and Arabic document setup, AL extension skills, NAV or GP upgrade experience and a local in-person team. UAE ERP Experts is a Microsoft Partner working with Business Central and Dynamics 365.
Microsoft does not usually implement Dynamics 365 itself for small and mid-sized businesses. It relies on partners to sell, configure, extend and support the product. That makes the choice of Microsoft Dynamics partner in Dubai one of the biggest decisions in a Dynamics project, sometimes bigger than the choice between Business Central and Finance and Supply Chain.
UAE ERP Experts is a Microsoft Partner working with Dynamics 365. We state that status as it is and do not claim designations, tiers or awards we have not been given. Our team is based in Dubai and works with businesses across the city, from Business Bay head offices to logistics operations in Jebel Ali.
This page explains what the partnership means for you: how licences are bought, how the product fits your Microsoft 365 setup, what we configure for UAE requirements and how support is handled. For the delivery plan itself, see Dynamics 365 implementation in Dubai, and for product detail see Dynamics 365 Business Central.
Dynamics 365 tends to suit larger SMEs and groups. These are areas where we regularly meet clients.
Several of our Dynamics conversations start with a business that already runs Dynamics 365 or older Dynamics NAV / GP. These are the common reasons.
Older on-premise Dynamics versions are reaching the end of their road. Companies need a partner who can plan a move to Business Central without losing years of history.
Full user licences assigned to people who only approve purchase orders or view reports. A licence review often finds team member or lighter licences fit better.
Business Central's standard VAT engine is flexible, but VAT posting groups, tax invoice layouts and return reports still need careful setup for UAE rules. Gaps show up at filing time.
Dubai sees partners come and go. When the original implementer is gone, extensions may be undocumented and nobody knows how the system was built.
Teams, Outlook, Excel and Power BI integrations are a major reason to choose Dynamics, yet many businesses never switch them on.
These are the practical benefits of working with a Microsoft Partner based in Dubai.
We help you choose between Essentials, Premium and team member licences in Business Central, or the right Dynamics 365 apps, and handle purchasing through the partner channel.
When an issue sits with the platform, we gather logs, reproduce it and raise it with Microsoft support on your behalf.
Business Central inside Outlook and Teams, Excel editing, Power BI reports and Power Automate approval flows, set up and tested.
VAT posting setup, bilingual tax invoice layouts with TRN, VAT return reporting and corporate tax reporting support. Confirm tax treatments with your advisor.
Custom features built as Business Central extensions in AL, so Microsoft's regular updates can apply without rewriting your changes.
Workshops, training and go-live days at your Dubai premises, with remote support for day-to-day requests.
Microsoft offers several ERP and CRM apps. This is how they usually line up with Dubai company profiles.
| Dubai business type | Likely Dynamics product | Notes |
|---|---|---|
| Mid-sized distributor in Jebel Ali | Business Central | Strong inventory, purchasing and finance; add warehouse features as needed |
| Professional services firm in DIFC | Business Central with Projects | Job costing, timesheets and Microsoft 365 integration |
| Regional group headquartered in Business Bay | Business Central or Finance and Supply Chain | Depends on entity count, complexity and budget |
| Sales-heavy company in Dubai Internet City | Dynamics 365 Sales with Business Central | CRM and ERP on the same Microsoft platform |
| Service business with field technicians | Dynamics 365 Field Service | Scheduling, work orders and mobile technicians |
| Small startup with a handful of users | Often not Dynamics | Zoho or Odoo may cost less to run at this size |
We also implement Zoho, Odoo, ERPNext and custom ERP, so we can compare options fairly.
Whether you are new to Dynamics or switching partners, the first weeks usually follow this pattern. Durations are typical ranges.
Durations are typical ranges; your plan is agreed after discovery.
We review your tenant, environments, extensions, licences and integrations, or your requirements if you are new to Dynamics.
Where you are switching partners, we coordinate admin access and licence transfer through the Microsoft partner process.
A ranked list of issues, licence changes and improvements, agreed with your finance and IT leads.
Correcting configuration and extensions, or a new implementation if you are starting fresh.
Support hours, update testing for Microsoft releases and periodic reviews of licences and usage.
More on Dynamics 365 in the UAE and our Dubai services.
We configure the system for the rules UAE businesses report against, and test it before go-live.
General information, not tax or legal advice. Confirm current requirements with the FTA, MOHRE or your advisor. See all UAE compliance guides.
Nearby areas, free zones and emirates we serve from our Dubai base, alongside Dubai.
Official sources and references
Facts on this page were checked against these sources in October 2026. Rules change, so confirm current requirements before acting.
Still have a question? Our consultants are happy to help.
Ask an ExpertYes. We are a Microsoft Partner working with Dynamics 365, based in Dubai. We do not claim specific designations or tiers beyond that.
In most cases, yes. Microsoft has a process for changing the partner of record on a tenant. We guide you through it and make sure admin access is handed over properly.
Yes. We assess your NAV customisations, decide which to rebuild as extensions and which to drop, and plan data migration so history is kept where you need it.
The FTA maintains a Tax Accounting Software Register, and you should check the current register for any specific product. We configure Business Central to support UAE VAT invoicing, return reporting and record keeping.
No. We work with Dynamics 365, Zoho, Odoo, ERPNext and custom ERP. We can migrate data from SAP Business One and similar systems and compare them honestly.
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Book a call to review your licences, setup or plans for Dynamics 365 with our Dubai team.
Dubai, United Arab Emirates
